Not really that much going on, just Shills repeating the same shill nonsense and then getting called out for it.
I know that Bitcointalk is not an official way to explain such situations, but since support wrote such a reminder, maybe someone will be able to get an answer.
From what I understood, if they write complaints in this thread, they are unlikely to get a reply, but if they want to write anyway, so it's probably better do it there.
I dont know even where to write anymore, I am starting from here.
According to the information from the support, you should write your complaint in this thread:
https://bitcointalk.org/index.php?topic=5266815.0