Its business but they should have at least followed on what the user had requested on when it comes to those kind of blocking or self exclusion because this is really part of their responsibility
but pretty much sure they had done it but this is actually on users fault in most case since he does know that he requested out something like that which he should presume that he wont
User asked to close his account because he is addicted. The casino continued to send him information about promotions. How could this be the user's fault?
If I make such a request and get a confirmation, why do I need to do additional tasks?
Its obvious that Stake does have some mistakes on here on which if a user asked out for some exclusion then they should really done it in overall which means from subscription email until to the access of account
shouldnt really be seen or cant be accessed and just like you do said that there should be no additional tasks since you did really request for it then its just normal that a site will really grant on what you
had requested and since they still sent out those emails then you would really be having a hard time on resolving your addiction issues.