So, let me summarize, you are trying to get out of your funds within the platform of Strongblock, while the account/address of it is already hacked?
There are a few possible scenarios, the one who helps you may somehow isn't the real admin thus you are being deceived by that. So make sure you are verifying that it is indeed the legitimate admin.

Another thing is since you are saying that you are being hacked again, there is also a chance that your current wallet seed phrase or private key is already compromised. And the hacker already setting up a bot into your wallet, and then every movement on your address are being monitored and if you send any coin into it, it will immediately being hacked.

The point is if the related wallet is already hacked in the first place, there is hardly a point in trying to get back the fund that is locked on the platforms.