I was using my 1xbit account and suddenly after the moment I tried to withdraw my balance, which was slightly below 4 BTC, I could not login any more, and credentials keep showing as wrong when I am sure they are not. I wrote to customer support, who said Security team would reach out, and have been waiting since then, with 4 BTC somehow pending as of course the withdrawal did not get processed.
Please provide me with your account number in PM, I'll ask our security to re-investigate your case.
In a situation where you render a public service, you do all to retain and own your trust, cause when it lost, to gain it back becomes a very difficult task. Majorly, all around the forum, other sites reviews and recommendation to the use of your platform is on the negative tag, which could lead to the shutdown of your platform. It is better to build on the slow side than to fast track things and end up having trust issues. Well, am saying this because am wanting to venture into the gambling and betting section of the crypto community and I thought you will be a good one for me to start with, but the accusations and fraudulent acts tagged to 1xbit will take a whole lot of sacrifice for cleansing.