Still, I think that if you manage a site you still work with a team. If the person with the most privileges isn't there or can't work, then there should be some kind of backup so that people can still continue the necessary tasks.
Exactly. So, if playing in this site would mean that players would be placed under such situation that they will find it hard to contact anyone from the management, either to attend their complaints or tell them they are at fault for having trouble, then it is better to not deal with them. We are not after forcing lightlord himself to face and resolve such, but the site is ongoing with its operation so someone must also monitor it still, but in this case, no one does.
So, you mean if not active on the forum or accusations of the forum then users of that gambling site will face this type of situation? If you think so then that's your wrong idea. Because many a gambling site and also many exchange site has no announcement thread and/or no profile on this forum but they are doing their business professionally. Regarding this case it is not possible by any support team to solve the case. As it is almost impossible to recover the fund even who had the access of the hot wallet.