Good news, they solved the issue for me! I want to be fair to 1xbit so will put [SOLVED] in my topic.
The only thing 1xbit should next time is trying to verifiy the account a bit faster, now I had to wait 5 days.
You are in luck that your problem has been solved in a positive way, many users are not so fortunate. You should be more careful next time when choosing a casino to play at so that this doesn't happen again.