All I know is it is really frustrating if the support ain't helping it's customer's problem fast.
Regardless of who’s fault it is, I don’t think that it’s acceptable that Stake’s support won’t grace the assistance that OP needs and is asking for. If OP is the one at fault in the situation, then support should at least make it known to OP and make sure that it is understood clearly, right?
Support should always work like this, that's their job to help gamblers with regards to their problems and I'm confident that Stake have their own support team who can handle this. There might be some misunderstanding with OP and the support, which they should settle it right away since the amount is not that big and very easy to solve. Having a good support is very important for me, they should be more approachable at all times.
At this point it does not seem as if we are ever going to know what happened as Naamandror has stopped giving updates about how things are going, whether this is because the issue was already solved on his favor or because he does not care anymore I think this is going to be one more instance in which we are never going to know how things end, unless one representative of stake took the time to come to this thread and update us about what happened.
A very common scenario on this forum that a certain thread doesnt really get any further updates which we could really assume that the issue might already been resolved or still on progress but OP
didnt really give out any updates in related into this one thats why most of the time with these kind of discussion turns out to be useless because people doesnt really get any information
in regarding the situation but it would be better if some of the Stake representative would be actually giving out some words on here in regarding with the issue.