I think we need a little bit more context here. I peeked around their ann thread, the two of them, granted I didn't spent time reading each and every posts on the 100+ page combined. But from what I gathered, they've been around since 2016, their ICO price waa 0.36, jumping to 20 is rather an achievement, IMO, and if today's price is 0.06, that is not necessarily translates as a rug-pull. Hence, more context and proofs.

On the other hand, as I read your screenshots, do I understand correctly that your situation was they're having a swap and you got banned with your outstanding balance annuled due to badmouthing about them?