fluffypony,
I have sent numerous emails over the past couple weeks asking for an update on my order, #1234. I even reached out to you on litecointalk.org.
"Hi folks. According to postoffice.co.za the parcel has left SA, however globaltracktrace.ptc.post doesn't show that tracking number. It's been a couple weeks since getting this email so it should be enough time I'd think.
Is this common? How long should I expect to wait?"
Ticket # QIP-NVFKQ-540 was assigned, and I never heard anything back even after a follow-up email. I ordered 1/1/2014.
Can you address this please?
Sorry about that - the ticket was assigned to me, I'll take a look at it and reply shortly:)