Because of the word "identifier", it's safe to say they were dealing with a blockchain.com ^{[FKA .info]} wallet, and considering it's an online wallet, I'm glad nothing bad happened to it.

• Quote from: Vaskiy on Today at 12:28:37 AM
  She had lost her login information, she had got her password printed on a paper, but some letters on the wallet identifier is missing.
  

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I really hope she didn't spend/waste the 20%, for something that she could've gotten by checking the footer area of the authorization emails!