Haven't logged-in since last week, will read through all the posts. Thanks for all the replies and advice.
I believe the site to be one of the largest and for sure reputable on this site. I've always wanted to place sports bets but it is illegal in my state. Almost every website recommended this site for US betters while using VPN. And in fact I logged in using different countries for almost two months, and they never gave me any issues, so I thought it was kind of a "look the other" way type of thing.
I did talk to customer service and they said there is absolutely nothing they can do until I submit KYC> They said no one has the ability to unlock my account except the security team, and they cannot talk directly with the customer.
I kind of made peace with the winnings stuck in there, and no plan at the moment to try and retrieve it via a mule.
I don't understand how it can be one of the most reputable crypto casinos here if they are doing shady things like that. Gambling there from a state restricted by their own TOS is not cheating, then they have no legitimacy to keep your funds. This is theft. They can exclude you for having breached their TOS but they mustn't keep your funds if they are honest.
How did you get this phone number BTW? You are able to receive text messages on it?
This had been always the common case eh? Once you do breached or violate their site terms then expect or anticipate already that they would be locking up your funds and you wouldnt get anything
there might be some platforms which might give out some reconsideration but primarily they would really be asking that KYC verification which isnt something new and it do happens
actually on this market.It might not be sounding ethical but there's someone who do violates the terms and conditions which they are experiencing some pain in the ass situation.