-snip- Is this being regulated by the country you are setting up? To be honest, lots of potential customers are lost with this implementation alone; I do hope that you at least create a compromise where customers would be able to recover or at least receive a compensation for this.
Though every customer has the free will to decide which gambling website to pursue, with tons of online gambling websites also available in the internet, you are severely limiting your customers; thus reducing your potential profit.
Maybe it's because of state regulations because we don't know and so there's no compromise for this KYC because I don't know if they have a lot of customers with this KYC implementation?
I'll see some feedback from other people who have played on vikingbet to comment on this so I guess a lot of people are still debating it including myself, for me small users certainly won't take a look at it.
You are very much correct that small users will not want to expose their private information just because they want play gambling particularly since they already have an existing account with other gambling site for which they are good with the gambling company. I wish them well with their KYC policy.