Hello. I am gambling on Sports and Casino on your site. I requested withdraw on 8th February via Bitcoin. Withdraw is still pending. I also contacted your support via email, after 2 weeks I am still waiting for an answer.

Can you please help me and explain me (and other users) why you do not proceed my withdraw?

ID: 8261963
Withdraw amount: 250€ (Bitcoin network)
Datum of withdraw: 8th February 2022