I have been registered on stex.com since Stock.Exchange, but haven't traded in the last couple of years. Recently, after receiving a letter about inactivity for a year, I decided to trade again and replenished my altcoin account.
What was my surprise when I could not start trading, and even more - they do not allow me to return them back. Require verification. But when entering coins, they did not require it from me. Moreover, it is written that verification is only "Verification provides advanced opportunities for using the STEX platform (reduces trading fees, the ability to use advanced API methods and simplifies the recovery of a lost 2fa authentication key)" - in this way they mislead customers.
And the very procedure of verification for the Russians looks like a sham. "All submitted documents must have a mandatory English translation." Yes, and notarized. And more photos, videos (well, they don’t ask for medical tests). In general, this is a very complicated and tedious procedure (I mean notary and translation into English).
Sorry for google translate.
What was my surprise when I could not start trading, and even more - they do not allow me to return them back. Require verification. But when entering coins, they did not require it from me. Moreover, it is written that verification is only "Verification provides advanced opportunities for using the STEX platform (reduces trading fees, the ability to use advanced API methods and simplifies the recovery of a lost 2fa authentication key)" - in this way they mislead customers.
And the very procedure of verification for the Russians looks like a sham. "All submitted documents must have a mandatory English translation." Yes, and notarized. And more photos, videos (well, they don’t ask for medical tests). In general, this is a very complicated and tedious procedure (I mean notary and translation into English).
Sorry for google translate.