what annoys me the most in this casino is that they are able to ignore all customers who complain and nothing happens to the owners of this casino, it seems that this problem is something invisible.
This is why crypto gambling sites are a double edged sword. Most of them allow you to play anonymously without enforcing KYC(Unless they find suspicious etc), but the casinos stay anonymous too to an extent making them tough to track physically.
I don't know why you can't accept that they still keep doing it this to so many people and no one has carried them to the police.
Some gamblers did try filing lawsuits against them, but ultimately failed for various reasons.