Here's the idea or goal or ... mission ... of any legitimate company, organization or enterprise -- to create a product or service that satisfies the needs of the customer. To that end, when you are designating the vendors, suppliers, fulfillment houses that will work with the company, then you -- as the customer liaison and product expert -- MUST carry the customer's best interest while performing those negotiations.

To that end, if you think that the customer will be completely satisfied with "never receiving the product" then you are not operating as a legitimate enterprise. You are now operating as a fraudulent enterprise and you can successfully compare yourself with companies such as Butterfly Labs and/or Enron.

Given that you have been notified many, many times of the problems with your vendors, I find it appalling that you would completely misunderstand my position as the customer and I have to consider that you are now openly defending yourself as an illegitimate enterprise. Consider my points:

 1) I paid you money
 2) I never got the product
 3) I notified you in these public forms MANY times that I never got the product and that I wanted my money back immediately.
 4) In a previous post, you indicated that you would be filing for insurance
 5) In this post you are indicating that "we are at an impasse".

And despite all my notifications and demands, you have completely failed to satisfy my reasonable requests. Either I have the product, or I have my money back.

Just so that we are completely clear -- I hired your company to fulfill a request that I had. I hired your company to provide me with a mining frame and to deliver it in a reasonable amount of time. I hired your company to represent my interests of delivering a product in the shortest amount of time possible such that I can utilize it.

Your company failed to deliver on those promises. Flowcharts, pretty pictures, mountains of words all accomplish absolutely nothing with my stated demand of either having the product or the money back.

Your mission now is to either refund my money immediately or to deliver the product immediately. Barring that, we will not be "at an impasse" -- no...my mission in life will be to notify everyone on all forums and websites to never do business with you. Furthermore, I have the ability to contact people in your own home town and to serve you with court papers.

I do not like being scammed and I really do not like being abused. Again -- you failed your mission of representing and satisfying the customer. AND to add insult to injury -- you BLAME the customer after you got their money. You should contact "RealSolid" as you are just like him. Maybe you two are brothers?