I suggest a takeover team if he cannot manage the two casinos well or a dedicated representative to address all issues here a representative within the team who knows the whole situation of the team and can address between the interest of the team and its community, this issue just solved on its own because of the complainants opted not to wait any longer but it gives Bitvest a bad impression.
I am pretty sure it has been suggested many times but there is no action from lightlord. I guess lightlord is having a trust issue where it is hard for him to trust others to be part of his team. More than 7 years since his first casino "777coin", there is only one user from this forum who help him. He is Zodiac, but Zodiac was also inactive when Lightlord had serious health issue in the past couple of months. I do not think lightlord will get a team to help him in managing the 2 casinos.