Are you seriously asking the pool operator to investigate just over USD$1 of bitcoin that is held up in your account? Simply wait until the weekend when the system automatically pays out amounts under 0.01 BTC and let him tend to more important matters. If it does not arrive over the weekend, then contact Terk.
The unexchanged in your account is worth less that USD$0.02 -- between one and two cents!
Its not holding out his payout either, he just didnt even bother reading main page nor faq nor anything.
Looks like you guys answer to somebody and have no clue what he was asking about.
The point of the question was that when he STOPED mining for over a week there were still coins "Unexchanged".
sitting there for way too long beyond normal, reasonable time, (actually they are still sitting there).
The amount doesn't matter, every cent should be accounted for and released to the owner/miner.
I don't believe that it would take a week or two to auto-exchange whatever most profitable coins were mined at the time as the auto-exchange system takes care of it at whatever the price is at the moment.
When you stop mining and the balance reaches over 0.001 BTC, eventually it should be paid out and account balance would be ZEROED.
I have tested that claim and noticed the same outcome. Once you stop mining, the account stops exchanging and there is always something left over. - Most likely a system bug, giving the benefit of a doubt to SysOps honesty and integrity.