~snip~ by the way does the Dice game affect to the rakeback? I don't see daily bits active for the weekly i don't pay attention to it.
OP has also replied to my post here. So, we don't need to worry about this now. Still they haven't made the changes. Hopefully they will complete the process soon.
Dice game affects the rakeback/instant bits. Dice bets create impact in all Ace’s Rewards. But the rakeback or other commissions are low from dice game. Perhaps, the commission rate is low in dice game for it's 1% house edge.
~snip~
Worried! Why they are accusing you like that if you haven't played Pragmatic play games for months. Have you done such activity (opposite-betting) before? Have they approved your withdrawal or still asking for the KYC?