Finally, I cancel my 46 LTC withdraw request and divide it for 10 small withdraws.
After 2 days I withdraw all amount, and pay fee 10 times.
Too sad to know that, may I ask how much you have spend in transaction fee? I think spending 10x in tx fee because it needs to divide the withdrawal is expensive and yet inconvenient for players. Does the Bitvest have explanation to this? I didn't expect that their support wouldn't be able to assist the user too. I hope they would be able to improve it or maybe give an explanation on what happened.
Unfortunately, there is no official stance on this. Also i don't find any official statements in here from Lightlord (as he is the owner and he has not deputed any manager to respond to the user's queries). We know that bitvest
is was a good casino but small unhandled complains like this will create a negative image for the casino and people will refrain from playing there.