Finally I got the answer regarding my problem they accused me of "opposite-betting" on Pragmatic's game
I'm pretty sure I've never played a pragmatic provider in the last 30-60 days so I guess they got it wrong
This is an unprofessional act which disappoints me maybe this is my last day playing in Duelbits
Have you been playing any live games recently? I'm not too familiar with this terminology either but it would probably only make sense on live games (which Pragmatic offers).