The previous withdrawal fee table belonged to our previous crypto payment provider. Thanks to useful feedback here, we have updated our FAQ section. Crashino does not take any fee on the withdrawals but there is miner fees to process transactions on the blockchain. These fees are dynamic based on the network load at the time of transaction, so we are unable to quote a fixed amount.
I like the fact that you are being responsible and replying to our feedback pretty quickly which shows how serious you are about your site. Looking forward to how this site improves in the future.
At the same time, the minimum withdrawal is about $50, which I think is too high for small gamblers. Maybe you can lower it to $5-$10 to help us, small gamblers, withdraw the money without doing KYC.
$50 is a pretty low withdrawal amount which is why I don't really think it's necessary to drop it any further. They stated that they will request KYC only if they find something suspicious.