I upload notarized translations (that cost me ~30 BTC equivalent as a reward to the translator and notarius) and reopen ticket.
Ticket was closed with comment:
Unfortunately, we are not the AML team. Please contact
aml@mtgox.com if you have questions about getting your account reviewed.
Thanks,
MtGox.com Team
Oct-26 2011 10:44
I wrote a letter to that email address.
Start waiting for five days.