All I know is it is really frustrating if the support ain't helping it's customer's problem fast.
Regardless of who’s fault it is, I don’t think that it’s acceptable that Stake’s support won’t grace the assistance that OP needs and is asking for. If OP is the one at fault in the situation, then support should at least make it known to OP and make sure that it is understood clearly, right?
Support should always work like this, that's their job to help gamblers with regards to their problems and I'm confident that Stake have their own support team who can handle this. There might be some misunderstanding with OP and the support, which they should settle it right away since the amount is not that big and very easy to solve. Having a good support is very important for me, they should be more approachable at all times.
That's it, at fault or not ?yet Support always keep answering and updating what issues each gamblers has.
I'm not sure what is happening here but I'm sure that Stake will always has answer here.
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OP? what happened ? did you already get your answer? i mean does Stake already address your case here?