I would agree on that, @alegotardo. I think that when reporting and complaining about a casino, especially when it is done publicly, the user should lay all the cards on the table to make the issue clear and precise to the audience. In this way, it could be understood easily and the narrative would be bombarded with assumptions or be directed to stems of additional stories. OP should really provide all of the necessary evidences to his claims, and have the courtesy to at least update here.