You clearly said it, sometimes you can access everything that has to do with the support of a site and they can give you first class information, but in this case the importance of the thread is that everything is registered and the best thing is that there are many users that they are much more experts and that they realize that a vulnerability can lead to a different unwanted case, and the most important thing is that here in the forum is the trust, which is indicative of everything.
The thing about some users who are active or not in the forum is normal, not all of them have the forum culture, for this reason it is so important to take advantage of social networks, currently Instagram and tik tok have a lot of impact (although tik tok is not to my liking) but they are the ones that are most sought after, in my case I am more traditional with twitter and facebook, which which is also good that you can have domination.
And that's the reason why when the problem has came to the two casinos, bitvest and 777coin. There were newbies that have saw the thread and told their stories and problem that they're dealing with mostly for the withdrawal.
In fairness to those users, even they're not active in the forum, they've found a way and spent time to search and look for a possible way to tell their problem towards 777coin and as well as its sister company.
Well, in tiktok. I don't think that casinos have to come that far but it's also a place where they can expand their marketing but not for support matters.