I said today let me come make mine and I would help make others since I live 5 minutes from their assembly plant. I was the basically told black was a special case since he ordered more and told it was time to go to court to get anywhere.
Mblackout was not a special case because of his order quantity, it was because of he approached the situation. When we offered to have assemblers come in he offered right away and noted that the didn't need to take his miner that he just wanted to help. He was polite in every email and understanding about delays, he demonstrated how he could help and that he felt we needed it. We do need the help and the right people who can do it, not guys that a threatening to sue and later like - "ok sure I wont sue and i'll come build two miners if i can take mine today." Also Mblackout was in the in the early 600's vs HSminer who is in the 1200's. We're picking up the pace but again we could still use the help.
You just admitted to preferential treatment to customers whom you "like". You guys haven't been shipping units at all. It doesn't matter if your customer is a devil or a saint you can't discriminate. This is totally uncalled for in every single way. You're being sued because of the way you do business - not because your customers are "dicks". You even shipped a miner to a person who didn't even order one. This is a joke