I said today let me come make mine and I would help make others since I live 5 minutes from their assembly plant. I was the basically told black was a special case since he ordered more and told it was time to go to court to get anywhere.
Mblackout was not a special case because of his order quantity, it was because of he approached the situation. When we offered to have assemblers come in he offered right away and noted that the didn't need to take his miner that he just wanted to help. He was polite in every email and understanding about delays, he demonstrated how he could help and that he felt we needed it. We do need the help and the right people who can do it, not guys that a threatening to sue and later like - "ok sure I wont sue and i'll come build two miners if i can take mine today." Also Mblackout was in the in the early 600's vs HSminer who is in the 1200's. We're picking up the pace but again we could still use the help.
that's not what I was told. I was told he was allowed to come and put his together. and I said I would come put mine together then too if that what it take, and I offered to put more together while I was there. Then you said he was a special case since he ordered 150K worth of units, and dropped off a check for 20 more units..And I was told by your staff that you have shipped out of order to keep certain people quit. And I didn't say anything about sewing with you on the phone till I was told no refund. and that you change your policies to no refunds..