I see many people commenting how they like the new design and I guess it's always going to be something like that when someone is creating redesigned device.
Best thing would be to have smaller group of testers who would provide feedback before main release, that way most of the issues would be avoided.
I think that crypto crowdsourced projects are totally different from normal tech industry, but on positive side look what ledger did with many millions they collected, they created worst X crap ever.
Let's wait few more days to see more information and better image previews.