When was that SOON to be UNFROZEN mate? because it has been 3 days now yet there is no clarification about their claims?
@ellen90,
Your account is going to be temporarily unfrozen soon, please process a withdrawal.
It was closed due to fraudulent activities made by your account, the details can't be shared to prevent further damage, but your loss will be compensated.
And thanks for reading our FAQ.
@ekopas3,
Your account will be unfrozen too, please check it in a while. The situation itself is similar with ellen90's account.
and why only address these 2 when there are 10s or 20s that has been with same case yet no answers from your part?
they all have similar problem and same received messages from your SECURITY team.