and the main objective here is that the Team should be actively answering all the comments here since there are many issues asking for this .
I hate a site advertising here and then gone when people starts to throw them questions specially about their operation .
I do relate with what you are saying, and frankly you have stated this on point, @Chato1977. If starting a thread is solely intended to just plainly make their name known and exposed, then maybe it should be indicated that inquiries will be entertained once they are set to do so. Or if they really would want to interact with bitcoin users, then in order to save time, they should put out all necessary information and anticipate those that will be asked. But of course, they should explain themselves once concerns are being raised. After all, it is the purpose of advertising here, to get the trust of the users by proving that the site is trustworthy.
The way they respond to the questions being thrown at them here would put up a good impression so it could be an opportunity for them to build a good reputation. It's important that queries here would get answered so they could prove that they're worth our trust. The first impression always lasts.