TOS:
We will use reasonable efforts to reach and notify You about the removal of funds via the most current contact details You have provided to us.
If an email notification is more than reasonable efforts, then i'm lost.
Anyway, they won't pay me. Just wanted to share my story and maybe remind gamblers to keep track of their accounts.
Unfortunately, the deposit will probably not be recovered.
As far as I know life, this explanation can be trivial, for example that the e-mails have already been automatically deleted from your inbox or may not have arrived due to a conflict of mail servers.
Anyway, I'm sorry for your loss and thanks for sharing this story with us. It will definitely be useful in order to keep an even better guard of our deposits.
You are right, there is nothing I can do it's now part of Jack's fortune.
Similar situation happened with Betcoin poker because after finding this email, I went through all my emails looking for a dusty BTC treasure. I contacted them and got this reply:
Betcoin.ag Support <
support@betcoin.ag>
ven. 3 déc. 2021 10:53
Hello, your archived account balance on Betcoin.ag is 0.044703 BTC. If you are located within a permitted region, please
create a new account and we can offer you a bonus to welcome you back.
Thanks,
Betcoin Support