TOS:
We will use reasonable efforts to reach and notify You about the removal of funds via the most current contact details You have provided to us.
If an email notification is more than reasonable efforts, then i'm lost.
Anyway, they won't pay me. Just wanted to share my story and maybe remind gamblers to keep track of their accounts.
Casinos stick to their Terms of Service better than the police to the law. There are no jokes when it comes to money, and I am not surprised that they are so strict. How much they adhere to the Terms of Service proves their professionalism. It's good that you told us about this situation because I didn't know about that rules myself.
To show their professionalism, they would send an email saying your account is about to be locked and funds forfeit in x days. I never delete any emails I marked them as read, I have all the emails since the creation of my Gmail. They are not professional at all