Well I have around 6 Bitcoin's currently residing in this terrible exchange called coinmarket.io, and has it happen's too be, I cannot access my account, And when I did manage too access my account around 2 hour's ago. When I tried too withdraw some of my coin's, it turn's out that the confirmation link returned with the error message of "It's not happening"
Talk about a professional exchange there.
Here is the URL, So that you all can have a great look at what a scam coinmarket.io is.
https://www.coinmarket.io/confirm/df7f2b35fb8dab46d93413be92ae6c19Same for all confirmation links. They manually processed some stuck alt coin withdrawls. New alt coin withdrawls error just like your example.
btc has never been returned to people. The owner of the site is avoiding answering ANY questions on btc.