I don't understand, you collected hundreds of thousands of dollars in pre-orders and you have no staff to put the things together?
Chips are expensive. Total cost per build is coming in at 4900-5400 as of now. We've sold several at between 4799-5399, almost 60% - so yes at this facility we are short staffed today.
I'm willing to make a deal with you to avoid any further issue. Upon meeting these conditions I will waive my right to your products and any MPP upgrades that were advertised on your site. I will gladly call the Consumer affairs office and have them stop my claim in it's tracks.
You send 10 BTC to my wallet right now so I can purchase an ant miner S2 and 3 S1 (I'll worry about the power supplies for the S1s)
At the current price of BTC that is $5,120 which is under the upper end of your build costs. I paid $5759 dollars.
You make $639 off of my transaction. Profit for you, miners for me. We shake virtual hands and part ways. If in the future I see you're operating smoothly I'd be glad to consider a purchase with you again then.