Hey, I see lots of post from "look-a-like" name of yours recently, but I can't see the others now. Is this your only account? Or you have other account created, or your posts has been deleted?
As from your conversation, the support told you that you cannot withdraw your funds since you did not play. Almost all of casino operating today has this policy because they do not want users to use their casino for money laundering.

If I understand it correctly, do you want to place that $544 on a single bet?