Hi everyone, 
I'm  writing you to seek for help as I never  won anything  in my life 
and I managed  to win 3 jackpots in LTC casino in 2 months in my favourite slot but the casino blocked my account and never  even sent me an email  to let me know why or letting me know they would have done an investigation.
I discovered that myself from the chat operator who only kept telling me to wait and be patient without telling me what  was going beside that they were checking  with the game provider of the winnings were legitimate. 
To start with i have played over 15k in on this casino, opened 4 accounts as everytime i was playing too much i put my account on time out as the  chat operator refused to close my account.
I have read the site F&Q and it states that LTC casino  highly  suggest the opening of new accounts, I can share the link or the screenshot.
I initially  won a jackpot but unfortunately  lost it all playing it again as their withdrawal option are 15 ltc daily ,a good way for the casino to get their money back.
I have played a lot and spend a lot of time playing  at the same slots as this is my taste  and after 3 more accounts between  breaks ( everytime I lost lot i put the account on break) and when I wanted to play again I opened a new one  which was allowed. At one point  I started to believe  the games were rigged as the amount of money and time spent  didn't  make sense on not getting any wins and tried to close my account but the chat operators  told me they couldn't and wheni mentioned  that vulnerable  players were at risk ge ruthlessly told me :  " just don't  play".
They eventually  removed the break option too.
I did complained as i felt just because a casino is not licensed they coyld have be more sensible about problem gamblers, but tthey didnt care at not point the banned or blocked my account as I kept playing more money  trying to win some of the money lost. I have wasted well over 15k  till one day i  managed  to win 2 jackpots between days ,one of 300 ltc and than i kept playing  with max bet ( there is not restrictions  on max bet ) and I win the biggest jackpot ; 900 Ltc .
I can't describe my happiness as I'm a big looser in gambling and never won a dime and felt God was on my side for once! 
Little prepared me for what came next! 
it has been two weeks that my account has been closed.
The casino never email me to let me know that they had to do an investigation, I discover that trhough the chat operator,who simply told me to be patient and wait as I would have recieved an email after the game provider would have checked the winning in case of cheating. 

I never won anything big so I felt safe and thought perhaps was the  casino procedure, eventough I thought was strange that they didn't  email me to let me know.
I waited a week and not sign from management and the chat operator kept telling me the same mantra,so I decided to contact the game provider to see at what point they were with the investigation. 

The game provider  emailed me back that the checks were done and they instructed the casino ,but the chat operator denied the claim ,till I send the a proof of the email and then they said to keep wait till the managers would email me.
They never did.
So I open a complaint in a gambling site and magically the rappresentative replied saying that the game provider could have been wrong because they had issue with another slot.
They say they have reason to believe I was writing from uk but they weren't sure as that would have make any difference  if they promote  players to use vpn and anonymity. 
They said that I could have used a bug or a special software to trick the system and lots slandering assumptions. 

Now I would like to know how can be possible that a  casino  refuse to close an account when a player asks for it but they close it and ban the ip once the player wins lots of money?
I have 1496 LtC in my account and it is a lot of money for me and the fact that the casino is using so many excuses  when they brag to be an anonymous casino, they promote  the use of vpn and multiples  emails.
There is plenty of unlicensed  casino  that are honest and i really want to believe that LTC is acting in good faith but of they were why they never made any sort of communication with me?
How can it be possible  that the game provider is wrong?
I know for a fact I did not cheat, I'm  not that clever,  I wish I was but  I can't make bugs, and  the only bugs I know are animals.
Is there anyone that can put me in direct contact  with the management?
I can prove that I'm  not a gang as they trying to picture me with.
I am amaze that if one spends a fortune they are ok with but once they wins and yes I did win the jackpots but I played lots of money and mostly lots of time.
Did they assume was impossible to win? this how I felt when I kept loosing,yet they  got my money from my deposits and took the winnings.
How can a casino acts in such ways?
I can provide the screenshot of my last jackpots winning as I couldn't  believe it myself .
How come the casino is acting this way?
I would like to know of anyone had similar experiences.
I have seen a post of someone winning another jackpot and wondering if they went through the hell im going through.
It is not fair as they happily took my hard earn money and still have my  one of life time winnings and not even the  decency to keep me updated and on top of that they banned my IP address.

I would like to know if anyone can put me in touch with the casino managers of LTC casino because casino like that give crypto casinos a bad names.

Thanks everyone for the time spent reading my post.

Best regards.