They are trying to figure out whether or not the jackpot wins are legit or if there was any foul play.
the question I ask myself:
Why are they taking so long to finish this investigation? I don't believe they have hundreds of clients with a lot of problems that they have to investigate and that's why they're taking a long time to investigate the OP case.
how long does the OP have to wait longer to know the results of the investigation and how we can have proof that the investigation will be honest?