This version of windows is working just fine for me. I also have one rig with latest version and have same issue with latest Phoenix Miner software so it is not related with OS version...
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how do you know?! as it is not working ONLY for you it seems.
For 99.9999999999% of the people, we just grab the same .bat file and point it to the new phoenixminer.exe and it mines.

if you aren't willing to 1 : provide PROPER information from your setup and 2 TRY something, i don't see why you are wasting our time.

So get rufus and make a USB key with latest Win10 builds available from it. then update it. nvcleaninstall nvidia drivers to whicher drivers your want. and try again.
no one has a crystal ball to guess your shit. it's not rocket science