No matter how long their are operating, it won't take too long for the people to lose their trust on them and there are tons of examples are out there. I don't know what is going on but remaining silent will make the customers more frustrated and at some point even their loyal customers will think about switching to new so act fast is the solution.
They know that being a casino operator for a long period of time, I think they are still good, they are not coming down here to post, not doing anything even though Lightlord logs in from time to time there's no serious concern on their part because they will resolve whatever issue there is, I hope Lightlord still manage to keep the two casinos it's not easy to reach that eight years of operation and it's one big achievement already.