the screenshot I uploaded even the support said themselves I am not obligated to KYC
Between the two it's what the TOS that will be followed you are not obligated but Stakes reserves the right at any time to ask for KYC, the support can change their stance based on their interpretation, but there's nothing on the TOS that you are not obligated to do KYC and can withdraw your earnings, you may proceed and take the risk but it will come down on your decision now, you can suggest a deal or ask them to render a deal and hope that it's a deal that you can accept.
Stake reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a User. Stake reserves the right to restrict the Service, payment or withdrawal until identity is sufficiently determined,