But i would suggest that whenever you register on any casino you should check for the T&C in the first hand to avoid any further violations of rules because they are giving warning but if you continue this the funds will be blocked permanently as it's against the rules.So be sure to read all the rules and bet in accordance with them for smooth withdrawals.
That's nice in theory but we need to be honest here: how much people do fully read all the terms and conditions on any site? I never do it and whenever I have a question about something, I always go in livechat and just ask it. Seems the easiest and the fastest way to gather more information but sometimes it is not always 100% accurate. Some support agents are better than other ones...
Its really a must to read the T&C of the particular casino before you play to become aware of their rules. But sometimes im also guilty for not doing it especially if I know the casino is most recommended by gamblers because often the casino's rule is similar to one another. Just like you, im also reaching to the support everytime I have questions and wants to clarify some things because its faster and on point. However it is still advisable to read the TOS before deciding to play, that is if you dont want to be in trouble just incase.