Pass on this place. Says they take responsible gambling seriously, but it's all a lie.
Why is that a lie? I think you should clarify that before making such accusations. You wrote in your previous post that you received an email from a promotion, but your account was also blocked at the time of that promotion, were you unable to log in as you requested? And are we talking about the same account you had used to exclude your own or a new account? I also want to remind you that many sites with a limited number of months operate with exclusion; this means that you can, for example, exclude yourself for 1 month, and after this 1 month your account will automatically become active again.
Read beyond just my last post. I asked their sister company (Nitrobetting) mutliple times to shut down my account back in October. They didn't do anything until I asked again in January. Then instead of removing me from their systems, they continued to send me promo emails (I received 2, multiple weeks apart, and also sent a complaint after the first one).