I still waiting more than 2 months for my account to be unlock.
They locked my account and dont give me login.
I have there deposit 500 usd in cryptocurrency and have that money in my account.
they not speak to me anymore. what to do ? why you hold my deposited money? It is not fair and it is garbage. i want my money back , only my deposit if can
my account user is 379210585
A few days ago you got the information:
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You should have been received explanation from our security team already.
We will forward your account number to them to check if everything is alright.
You just have to wait for the case to be processed. Spamming it won't make it faster, but if you're doing it, you probably already know what the answer will be.
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In the past , the team claiming that they are returning the deposit funds of every users that being caught or accused of cheating , but nowadays? none of them get their funds back instead all are getting zero amount from the team and even no answers at all.
I wonder what are you lying for?
All the time 1xbit support considers complaints and it is known that not all, but some are considered positively, and the deposits are returned:
@ellen90,
Your account is going to be temporarily unfrozen soon, please process a withdrawal.
It was closed due to fraudulent activities made by your account, the details can't be shared to prevent further damage, but your loss will be compensated.
And thanks for reading our FAQ.
@ekopas3,
Your account will be unfrozen too, please check it in a while. The situation itself is similar with ellen90's account.