Hate to say this but once any of the support already said to wait for a certain period of time, maybe at least have a little patience and wait jumping onto conclusions and making an accusation. I know it is your freedom to do so, but spamming posts on your own thread than just updating the main post is just pure unnecessary. A good practice to accuse some platforms is to prove with evidences (which you clearly done well) AND wait until such problem is resolved. I've seen you had the same issues with bets on other platforms -- which must be a common problem that occurs amongst all betting platforms, hence opening a thread of accusation is a little defamatory. These are just my take to this kind of spammed accusation. Hope all your tickets would be resolved.