I still waiting more than 2 months for my account to be unlock.
They locked my account and dont give me login.
I have there deposit 500 usd in cryptocurrency and have that money in my account.
they not speak to me anymore. what to do ? why you hold my deposited money? It is not fair and it is garbage. i want my money back , only my deposit if can
my account user is 379210585
A few days ago you got the information:
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You should have been received explanation from our security team already.
We will forward your account number to them to check if everything is alright.
You just have to wait for the case to be processed. Spamming it won't make it faster, but if you're doing it, you probably already know what the answer will be.
Are you crazy? I am waiting 3 months already for my account to be oppened and get back my money.
I have there deposited 500 usd in cryptocurecny and it is not ok to be stolen like that. That money are mine, and cannot be stolen like that because they can steal winnings, but why deposit of money to be stolen>? Iti s really not fair . Still not answer and still not able to login to my account and get back my money.
I'm not crazy. Support wrote that you should have information in your e-mail, if you didn't get anything, they forwarded your question to the security team. Bitcointalk is not an official way to sort things like this out, so it will definitely take more than a few days. You just need to be patient and you will surely get an official reply in the dedicated thread here:
Asking in this thread every day is not going to make it any faster.