Opening a scam accusation without bothering to wait for support to respond is messed up.
Taking away my winnings on a totally legit bet is messed up. You got it wrong pal.
There could never be a justifiable reason to take winnings from a player on a totally legit bet. This isn't how gambling works.
It totally made sense to start a scam accusation, when I did.
No. Someone could have made a mistake, it could've been a bug, or some other issue that was easily resolved. What happened after you started the thread is not relevant to my point: creating a scam accusation without giving support a reasonable amount of time to respond is not justified. Imagine if everyone else did that - legitimate scam accusations would get buried and it would be easier for actual scam casinos to get away with scamming players.