Let us make this crystal clear. Why can't we reopen withdraws and market?

•Simple put, we don't have so many fac in our wallet. Why? It's because we got hacked and your fac got stolen? If it's, we take full responsibility. We even buy fac and give every lost fac back to all you guys. But it isn't. So what has happened? It is because that Faircoin dev team decided to roll back block chain and make some fac void/invalid. In our wallet, the amount is about 5.6 million coins which had more than 6 confirmations before. Most of those coins have been traded with hard working btc. So when they irresponsible decided to invalidate those fac, they also invalidate your hard working btc at the same time. If you think you deserve this, you should ask Fac team give those btc back to you, since they invented, distributed and rolled back the block chain. It is not us who steal from you.

For those who claimed that he is not affected by this nonsense, but actually everyone is affected, including us. We are all victims of this faulty coins. Ask yourself, if you were the one who bought those invalid coins, you would want to be given up and willing to eat your own loss? The answers is definitely NO. We don't want to leave behind any users on our exchange. We need to stick together and fight for this together.

We will wait for FAC team to come with an explanation, solution and compensation plan. If you have any idea or suggestion for us, we are all ears. Please contact us vis Official Support.

Those who blame we react too slow. Let us show you time line. The trades of 5 million coins happened between 2014-03-27 18:35:53.540 and 2014-03-27 19:32:56.113. The first time FAC team contact via our support channel(which we monitor 24/7) is 2014-03-28 01:14:36. It's about 13 hours after the last malicious trade. And he did not even mention about stopping trade or withdraw. He said, I quote:
Can you check if there are any weird deposits in the FAC addresses? Values over a million FAC?

It's believed that the attacker (51% attack) made a 50M transaction for himself and possibly deposited them here and on Poloniex. Mind checking?

Thanks
                        

And we acted right away. We are not monitoring BTT 24/7. FAC team is our registered user and used our support channel to contact us before. Why they did not do the same thing this time? Just PM us on BTT carelessly?

What happens if we open market right now? There will be a huge dump, and the price will crash to the ground. That will hurt every fac investors. We don't want to see FAC hurts our users again before it dies. We still hope FAC team can sort this crisis out.

If FAC team can come up with a plan that can be accepted by all users. We will immediately reopen withdraw and market. But until then, withdraw and market remain closed.