It's normal recently there are a lot of people want to play immediately without reading the TOS and Faq this is the common mistakes of the newcomers and after they will see trouble with their account that's the time they make a rant and spam the support with their own mistakes. Reading this is necessary that's why the other platforms are already making their Rules in the account creation of the user to prevent having this in further issues.
The need to play so quickly usually arises from the fact that people have seen a lot of lucky people, usually the banners and ads and promotions and everything on social media platforms all show the people who have gained and earned a lot of money. This is same for trading and even high level leverage trading as well, people who are earning a lot usually end up getting a lot more attention.
This results with newbies thinking "I could just put a little money in, and get super rich and retire and live in a castle!" and start betting. Obviously, we all know that it is a rare situation and casinos are not charities, they are designed to make you lose so that they could earn a profit. Just because a few people did, doesn't mean we all could.