In some cases I saw users win a giveaway $5000 he forgot to claim it and there is no way to recover it
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Seriously there were users who won the $5,000 but forgot to claim it and Stake did not give them an alternative way to claim it because of the code is already expired? As long as I know the $5,000 is about the weekly raffle, am I right? This bonus code is posted in stake's forum only iirc, does stake inform the winning players about this code privately through email/chat support? It is unfortunate if there is no way to recover the code once it is expired because some people may not aware about it or forget to claim it due to some acceptable reasons. Reminding users before a code expired would be nice, at least there is a reminder so if the user still miss it then it is completely user's fault.